Conroe, TX Showroom

Conroe, TX

Store Info

Conroe, TX Showroom
12310 INTERSTATE 45 S
Conroe, TX 77304
(936) 282-6200 Get Directions

Store Hours

  • Monday: 10:00 AM - 10:00 PM
  • Tuesday: 10:00 AM - 10:00 PM
  • Wednesday: 10:00 AM - 10:00 PM
  • Thursday: 10:00 AM - 10:00 PM
  • Friday: 10:00 AM - 10:00 PM
  • Saturday: 10:00 AM - 10:00 PM
  • Sunday: 10:00 AM - 10:00 PM

Nearby Locations

Conroe

12310 INTERSTATE 45 S
Conroe, TX 77304
(936) 282-6200 See Store Details

Katy

500 Pin Oak Road
Katy, TX 77494
(281) 505-6400 See Store Details

Webster

21501 Gulf Freeway
Webster, TX 77598
(281) 672-1199 See Store Details

Store Reviews

(100 reviews)
5/24/2024 9:50:15 PM
By Patrice Smith
5/24/2024 1:57:52 AM
By Bennett Dean
The employees here are extremely rude. I full intended to buy a dining room table but due too a poor customer service experience and bad attitude I decided to go to another store.
5/23/2024 1:18:55 PM
By Kim Cones
Easy purchase, salesman was very helpful, delivery guys were prompt, courteous & efficient!
5/22/2024 3:58:13 PM
By Yadileth Inciarte
Es el peor lugar para comprar muebles! Es horrible la calidad, muebles defectuosos! Y llamas a garantía y te dicen que es por uso!!! Cuando recién estas comprando! No recomiendo para nada este lugar, cuando decidí comprar mis muebles estaba buscando comodidad y calidad! Si estás buscando algo de calidad este no es el mejor lugar para comprar! No soy de las personas que califican mal en ningún lugar, hice mi reseña para que otras personas no pierdan su dinero.
5/22/2024 2:08:24 AM
By Miguel Trevino
Michelle was very knowledgeable super nice and professional….
5/22/2024 2:12:53 AM
By Shelise Pearson
Karla Martinez was awesome she was thoughtful helpful and more importantly patient she is the sales person to ask for and Frankie was wonderful in suggesting that I do a Google review Team work makes the dream work See you Karla in a few weeks to get my dinning room set
5/20/2024 4:54:33 PM
By Ernest Dubiel
No Cheaper Price for Quality and In Stock, Delievered Correct item and no Damaged
5/20/2024 2:02:15 AM
By G Fugate
5/17/2024 9:03:31 PM
By Rosa B
I have been shopping here for 7 months now, recommend by my friend. Edward has been very helpful and patient with me as I go through and furnish my first house. The quality is excellent, styles are beautiful, and overrall the staff and delivery people are amazing. I highly recommend before you shop anywhere else, stop here and I promise these prices are definitely the best.
5/14/2024 6:44:56 PM
By C Lewis
AFW has great customer sevice! I want to thank AFW! I made a huge mistake when I purchased a firm mattress,but the co.swapped a medium firm for it and I am very pleased. Thank You so much!
5/11/2024 5:35:23 PM
By Carl Alders
Wow! Was looking for some replacement furniture and decided to check this place out. It is huge! Great staff that makes sure you have assistance...maybe a bit overkill..., but at least they are around for questions/details. Wide variety...even a snack area because you will probably be there for a few hours. Delivery is available to anywhere, reasonable, and quick. Setup is handled by delivery staff and they do a great job. Next time we need furniture items we'll be back.
5/10/2024 7:34:31 PM
By Mac Bennett
Great Service and very polite
5/9/2024 12:16:08 AM
By Bill Smith
We are a nonprofit that provides beds for Montgomery County CPS children without a bed. We purchase many items from AFW and enjoy working with their knowledgeable staff!
5/8/2024 12:19:23 AM
By Diane Schmidt
Wonderful selections, extremely clean store, no pressure sales people who are helpful and friendly, Great prices! 3 options for delivery including rent their van for under $20 for 75 minutes. We love this store!!
5/7/2024 8:14:13 PM
By Catherine Fiona Siemelink
If you’re looking for home goods (furniture, patio gear, carpets, office needs, lamps….) do not buy anywhere else until you have price compared with goods at AFW: the lounge suite we have just purchased was almost twice the price, for the IDENTICAL suite at a competitor (well known) store/brand. Excellent service, great selection and highly competitive prices make this a store we will always return to. Thank you AFW!
5/7/2024 6:44:00 PM
By Amy K
Very careful, and personable crew.
5/6/2024 2:59:48 AM
By TARIQ Iqbal (RAJ)
Easy.friendly.well priced
5/5/2024 9:18:57 PM
By Mark Nutt
5/3/2024 3:59:44 PM
By Zack Stephenson
Absolutely horrible experience. I would never use this joke of a place again. The customer service is absolutely rude and disgusting.
5/2/2024 2:59:12 PM
By Faith S.
We came to find a bedframe and were surprised by the quality. We ended up buying one from here and the transaction was quick and smooth. The delivery was also quick and timely. The guys were nice and careful. We had no issues. In general, always be wary of the quality you're buying. Now a days quality is poor to mediocore. I do recommend AFW for their bedframes, but unsure about their other items.
5/1/2024 9:22:20 PM
By C N
4/29/2024 8:30:21 PM
By Verna Bell
This place is amazing! They have a wonderful selection and absolute great prices. All of the sales staff were polite, professional and very helpful. Patrick was the first salesman that helped me so he completed our transaction with him. He was really helpful, friendly and knew his merchandise well. Thank you everyone for a very pleasant experience!
4/28/2024 4:06:16 PM
By Keana Cannon
I regret to report an exceedingly disappointing experience with American Furniture. Upon purchasing a sectional, it arrived with the chaise missing, despite having paid for full delivery. Despite my insistence that I deserved the complete product, they initially delayed bringing the missing piece for three days. When the chaise finally arrived, it wouldn't attach properly to the rest of the sectional due to misaligned brackets and an unbalanced frame. Despite efforts to rectify the situation, including replacing two pieces of the sectional, the couch remains misaligned and unstable, with disintegrated feet exacerbating the issue. Despite numerous attempts to address the problem, customer service has only offered a technician visit or a partial refund, placing the burden of a structural issue on me. Upon escalating the matter to management, specifically speaking with Anthony, the response was dismissive and condescending. Despite clear evidence of manufacturing defects and a lack of accountability, my concerns were brushed aside, with Anthony insinuating that the flaws were acceptable for mass-produced items. Additionally, the treatment I received during this process, in stark contrast to that of other customers, raises concerns of racial bias. The disparity in treatment based on race is evident, as evidenced by the different experiences witnessed during returns. Despite multiple attempts to find a resolution, the company has failed to acknowledge the gravity of the situation and take appropriate action. Instead of offering a simple exchange or refund, I have been presented with inadequate solutions that do not address the fundamental issue of a faulty product. It is disheartening to encounter such discrimination and lack of accountability in today's society. I implore the company to reevaluate its policies and practices to ensure fairness and equality for all customers.
4/28/2024 3:38:07 AM
By Kessley Williams
Absolutely love this place. Prices are amazing and all staff including the delivery guys were so friendly and helpful.
4/26/2024 12:39:29 PM
By Charlene McHenry
4/25/2024 7:42:07 PM
By Bryant Flick
Great selection, good prices and helpful staff.
4/24/2024 2:34:53 AM
By Taylor McClure
We recently bought 4 pieces of furniture from AFW in Conroe and spent over $3000 dollars with them. Unfortunately when we picked up our furniture for our new house they loaded the wrong boxes for our son's bunk bed. We did not realize until it was halfway put together and it was 4pm on Saturday. I immediately called the customer service number online and was told I couldn't get it fixed for 2 days, I said that was not acceptable and asked for them to speak to a manager and find out how to resolve it by morning. They offered to redeliver the correct bed the next morning so I said ok. The next morning they delivered it to the wrong place...my mom's house. I was never asked for the delivery address. A "customer service manager" named Laura then called my mom and accused us of lying and said that I falsifyed information and gave my mom's name and address. Rather than trying to resolve the issue she just argued with us and said it was going to be impossible to get us the correct bed that day (this is at 9am Sunday). Laura said that we should have never been allowed to pick up furniture purchased with my mother's card without her there and we should have had to send pictures verifying the pieces we had before anything was done with delivery....all of these things were done by their company and had nothing to do with us. The only thing she offered to "fix the problem" was delivery now on Monday morning and I'd have to call out of work to sit and wait for it all morning, or a refund and return the bed we got. Neither of which were an actual solution or help. Laura refused to transfer us to anyone else. Rather than providing any sort of customer service, she only made the situation worse and escalated the problem by having a huge attitude with us and refusing the help. I hung up the phone with her and called the Conroe store the minute they opened Sunday morning and explained how customer service had been no help and all I needed was to get the correct bed, so we had to load the wrong parts and go again to pick up the correct bed. It took us 2 days to get the bed and with no help from customer service, we had to do it all ourselves and solve the entire problem on our own and it was not even our fault in the least. I have never received such poor service and I can not believe this lady is in a managment position. I love my furniture but I will never buy from this company again, soley because of Laura and how awful she was to deal with. If anyone ever calls customer support and gets Laura on the phone, you might as well hang up and try again because I can assure you, she will not help you.
4/23/2024 1:28:29 PM
By Rick Crist
Great experience from shopping to delivery.
4/22/2024 6:17:24 PM
By David Castro
Cheap furniture at cheap prices. But you get what you paid for. Bought an entertainment center. Wouldn’t let us unwrap at pickup. Got home, huge splinter that was just painted over. Cx service said that we should have looked it over. And offered 50$ back on a HUGE blemish. Should have stuck to Star or Gallery furniture. Lesson learned.
4/19/2024 7:01:19 PM
By Paul Tew
Reading all the reviews I can honestly say I've never heard more lame excuses from the owner/management replies. Buyers beware. If you want cheap junk shop here. If you want quality and reasonable delivery times go elsewhere. This place is a joke.
4/19/2024 12:45:15 AM
By Daniel Alviter
My wife and I have bought all of our furniture and one TV from here with no issues. Their delivery personal was very rude from the start. He slammed our furniture during the delivery and assembly process. He slammed our door and damaged it. When we notified him he didn’t care he told us to call customer service.
4/14/2024 9:14:39 PM
By Steve Stokes
Nice office chair selection and prices
4/14/2024 1:25:25 PM
By Daniel Bearman
Great selection and pricing however, be sure if you look on line for an item you call and ask if it is in stock. The online will say you are shopping at a specific store and in stock on an item then when you get in the store it is not in stock at that store but another one and will take two weeks to get. Very deceiving advertising and reminds me of a car dealership. I will continue to shop there but just be aware not to shop on line expecting an item to be in stock without calling first.
4/14/2024 5:15:32 AM
By Antonio Rodríguez Castillo
4/12/2024 10:03:50 PM
By Dr D Ivan Young
These guys are great. Excellent customer service, especially when there's a problem. They take very good care of you after the sale.
4/12/2024 9:51:00 PM
By Iceman
They never have anything available.
4/11/2024 4:35:47 AM
By Michael Kennedy
I stumbled on this place because a mover suggested I look at furniture here and I'm glad I did. Staff is super friendly and knowledgeable I bought a couch two side tables and some chairs everything worked out well there's $79 shipping which is great and they set up your furniture and assemble it. Can't ask more for that. As far as the variety that's entailed it has almost everything that I was looking for and then some variations of leather couches different leather couches The options are kind of endless I highly recommend this to other people
4/10/2024 8:07:00 PM
By Liliana Aguilar
Buenos muebles me compre una silla de masajes y unas mesitas de entrada y están hermosas.
4/9/2024 6:22:38 PM
By K D
4/8/2024 2:27:41 PM
By Danika Dolan
I purchased a kitchen table for $2,000 from American Furniture less than six months ago, and I'm already experiencing issues with the finish peeling off. Despite minimal use in a household of just two adults, American Furniture's response to my concerns—via both phone and email—was to classify this deterioration as normal wear and tear. This is particularly disappointing given that the durability of their products, backed by a warranty, was a major selling point emphasized by their sales team. Unfortunately, it seems American Furniture is unwilling to honor this warranty. Beware that American furniture will not honor their warranty of their products.
4/7/2024 8:33:28 PM
By Irene & John Yoars
4/6/2024 5:15:11 PM
By Dennis Smith
As a former employee this store and service has been outstanding
4/5/2024 6:29:48 PM
By L. Joe Braun
4/3/2024 4:06:31 PM
By Mel Juarez
They have a WONDERFUL selection to choose from, and truly wonderful salespeople who want to sell you what YOU want, not what they think you want. Their prices are absolutely incredible. I am giving 3 stars because after you buy from the salesman at the computer in the furniture warehouse, their customer service department, pick up in store, and delivery is not so great... They aren't rude, just seem to be disorganized. My neighbor also purchased her furniture from this exact location, and their delivery team damaged her front door and entry way so bad it took her two months to repair the damage. She called the store immediately and took pictures to show them the damage, and they essentially told her, "Oops, sorry," and provided no option to remedy the situation despite her buying thousands of dollars from them (she furnished her entire house from their store).
4/3/2024 5:10:28 AM
By Rise Unlimited
One of those companies that hire slaves for under $28 hr to show up, and help me think it’s a nice company to buy nice things. Don’t support this company or others that that promote thought manufacturing and economic coercion to our youths. Time to speak up for these kids. Embarrassing that we have to show up and feel like tipping everyone for being there with a smile. Great job entry level, hang in there, you all deserve raises.
4/2/2024 3:21:29 AM
By P B
This was my first time in the store. The variety was great and prices reasonable. The sales rep was friendly and knowledgeable. Delivery was quick, on time, and a great experience as well. I’ll be back when I need more furniture.
4/1/2024 10:04:29 PM
By David Kocourek
Excellent customer service and value from showroom floor to home delivery.
3/31/2024 6:54:54 PM
By Dana Vazquez
3/31/2024 3:39:37 AM
By Reese S
Shopping at AFW was absolutely the best shopping furniture experience ever and I've bought lots of furniture in my lifetime. Tre the sales person was so knowledgeable, nice, patience, and professional. She was so sweet and patient with my son helping him find the perfect mattress for him . Tre was the best! Will definitely come back there to shop!
3/28/2024 1:13:50 AM
By A G (Matias)
3/27/2024 12:06:58 AM
By Phyllis Jackson Hamilton (Life Coach 4Life)
Great Beautiful Furniture
3/26/2024 2:32:50 PM
By LeJoy
Fantastic customer service. No pressure just lots of good information. Our adjustable bed is great and we got a great price. They have lots to choose from no matter what your budget it. I will shop here again. Word of advice...NEVER buy from Ashley Furniture.
3/25/2024 7:57:59 PM
By Monessa Sabado
3/23/2024 8:49:16 PM
By Carl Carlson
Purchased a great rug at a great price. Saw four other pieces of furniture we're coming back to purchase.
3/19/2024 1:00:03 PM
By Sharon Rolfes
Incredible experience from start to finish. Everyone in the store was willing to help or give us time to shop. I had a huge out of state order for completely furnishing 2 condos. Delivery had the best communication I have experienced. 2 drivers both polite, clean, no smoking, no loud music, extremely helpful and kind. I doubt I will ever shop anywhere else again.
3/18/2024 11:39:21 PM
By BLADIMIR PEREZ
Good prices and variety. Very helpful associates.
3/18/2024 2:01:11 PM
By Susan Parkes
Friendly staff some good prices
3/16/2024 6:17:06 PM
By marilyn cummings
They have everything you could want!!
3/16/2024 2:50:20 AM
By D R
Erin our salesperson was Amazing and so very helpful and we aren’t done shopping yet for our new home and will use Erin and American Furniture Warehouse again!! Love everything we got and delivery went perfect!!
3/15/2024 1:38:01 PM
By tom fredrick
Excellent service from purchase to delivery.
3/14/2024 8:29:51 PM
By Andrew Wren
The sales rep lied about being available and disappeared. The staff wasn’t able or willing to help, after filling half a house from here they chose to lie about one coffee table. I won’t shop here or recommend anyone to shop here. Hopefully they learn what customer service and honest sales practices are.
3/14/2024 3:07:55 PM
By Sarrah Vasquez
Belinda in sales was AMAZING so sweet and very personable! I ordered my couch on Tuesday and I got here on Thursday. Delivery was awesome! They were in and out in 10 minutes, set it up exactly how I wanted it, cleaned up, and left ALL WITHIN THAT TEN MINUTE WINDOW! It was awesome!! Thanks to the whole team!
3/19/2024 11:33:48 PM
By Courtney Thornton
I highly recommend salesman Frankie Acevedo! He is amazing. Very knowledgeable. He listens and make wonderful recommendations! I can’t say enough about him!
3/11/2024 2:01:40 AM
By Katie
3/9/2024 5:04:11 PM
By Paula Naugle
3/9/2024 7:15:18 AM
By lajoy washington
3/8/2024 5:25:10 PM
By Tamara Sexton
Love this place. Wholesale pricing.
3/5/2024 6:12:34 PM
By Alejandra Labra
Pricing is good, quality on most furniture is good. Would've been a better rating if my salesman Andrew actually cared about clients. He set up the wrong delivery date and when we realized, we called him, he replied with "I don't deal with that, contact shipping department. Hope you enjoy your furniture" Not the response you'd want to hear.
3/4/2024 10:30:02 PM
By Tobe Bashor
Love the furniture. Delivery team was fast, friendly and professional. Love the furniture! Got a kitchen table set and pull out couch.
3/4/2024 2:47:10 PM
By 777 Asian Massage
The price are unbelievable
3/3/2024 5:55:36 PM
By Christina Walker
This place has the worst customer service and sells faulty products!
3/2/2024 5:54:56 AM
By Janet Drones
Great furniture and the service was great@
3/1/2024 3:34:25 AM
By Vic Wheeler
Sales people are not pushy, but they're around if you need them. Prices are great.
2/28/2024 3:52:56 AM
By Ryan M
Just purchased a couch and love seat combo. Power recline. Was delivered yesterday. And now the love seat is broke. Maybe was sat on twice. Extremely disappointed with the product. After what I doesn’t you would have thought it would be of quality. And there is no way to get a hold of anyone at this time.
2/27/2024 6:40:52 AM
By wendy Diaz
Este lugar me encanta primero por qué tiene variedad de precios, desde altos hasta bajos además los muebles son de excelente calidad, y tienen mucha variedad desde colchones camas de todo para tu hogar, enserio me encanta encanta este lugar
2/23/2024 9:44:26 PM
By Jeff M
Thanks Franky for all of your help in locating the perfect desk for my associate! Great talking to you!
2/22/2024 3:14:31 PM
By Lisa Harris
2/21/2024 10:48:35 AM
By T Dub
Cheap furniture but not all that low in price
2/21/2024 1:32:24 AM
By Jazmin Gonzalez
Over all furniture options,styles and prices are good. Haven't received my furniture yet and already having issues with them. We got an email today 2/20/24 @ 12:07 pm w delivery date and time, which the time frame didnt work for us and my husband called and was on the automatic answering machine for a while with out a representative to answer. He called the main store at 1216, to which he was told we need to call 48 hrs prior to delivery for changes. Purchased was made on sunday 2/18/24 and we were told we were going to be contacted to schedule time frame. So if we are not home to receive furniture we'll be charged $40. How can we call 48 hrs in advance when purchase was made about 48 hrs ago?
2/19/2024 9:13:20 PM
By Michelle P Becton
Sales are informative but NOT Pushy. Delivery went smooth. I Definitely recommend them! Will be a returning customer!
2/18/2024 1:23:16 AM
By Cathy Lehmann
2/15/2024 3:57:55 PM
By Davis Reece
Easy to buy and delivery was quick
2/14/2024 3:11:36 AM
By Joseph Townsend
This place is huge. Went there to find a extra-wide recliner. They had a Ashley brand for half Ashley's price. Purchased same for delivery on Thursday.
2/14/2024 2:54:20 AM
By Diego Ortega
5/24/2023 12:35:58 AM
By MsMoody713
I will never buy anything else from AFW! Nice prices furniture seems nice until you get it...bought several prices and pretty much all of it had some sort of defects! I've dealt with them for two months with them coming to my house at least 13 times or more. I paid too much money to accept subpar furniture! I bought a dining room table and chairs with bar stools to match...the chairs and stools were wobbly and i had to get them replaced...the replacements were wobbly as well! Finally got that out the way! Next, I bought a Italian leather sectinoal sofa and a sectional patio set. The patio chair had a broken leg...got that replaced! My sectional took at least seven deliveries to get a perfect undamaged set. I know you must be saying why not just get your money back!? Well, I wanted this sofa and they needed to get it right! So they finally did! On top of that, no one called except for the salesman that purchoit from...they could have at least called and apologized. Especially when its your time they're wasting sitting around for three to four hours waiting for damaged products that are damaged or labeled incorrectly! Forgot to mention that they sent an item that wasn't even a part of my sectional...so guess what I had to wait again...you'd think they'd make up for their mistake! Nope!! I had to wait and tie up another weekend for their mistake! I gave them two stars for the prices and big selection of items at one store!
2/13/2024 11:47:33 PM
By Humaira Aziz
2/13/2024 3:36:23 PM
By Travis Salande - Realtor
We shopped the beautiful Blue Tufted , bamboo feather seat and beige barrel Accent chairs in store and all items were ready within minutes for pick up. This store is Huge, staff is attentive and has tons of options.
2/12/2024 5:18:17 PM
By Janet Bryant
Great prices, good delivery experience. Highly recommend!
2/11/2024 3:14:29 PM
By Race Schwarzbach
Best in Texas
2/10/2024 7:52:13 PM
By Jonathan McCue
The desk I bought didn't have directions and the chair I bought was uncomfortable compared to the one sat on.
2/9/2024 2:45:02 PM
By vijay kumar
2/9/2024 7:32:38 AM
By John West
2/7/2024 2:35:20 PM
By Tamara Gibson
Beautiful Furniture, Great delivery service. Friendly, Professional Delivery team.
1/31/2024 1:19:47 AM
By Carolina C
We had a great salesman Frankie! Great Furniture
1/30/2024 10:33:31 PM
By Nathan Boyd
The first install, not all motors had power in the sofa. The tech came laterand rewired all six motors, and now it works. Thank you!
1/30/2024 2:50:42 PM
By Olivia Kendl
Moved into the area and needed to furnish my whole house. I came a couple different times to see items in person and every time the staff was available and friendly. Sales team was not pushy at all which I absolutely loved! The front desk reps were extremely helpful as well when I had finance questions. On our first delivery the staff was great but we did have one defective item which the company set up another pick up time to replace the defective item. Very smooth process. On two deliveries the drivers were 1 hr -30 mins before the time window which I didn't really mind but wish the tracker would stay up to time with the drivers. I did try to place another order over the phone since I already had the credit with wells fargo, the rep was friendly and we were able to put the order together in under 5 mins since I knew exactly what I wanted but they did need me to come back into the physical store to sign off on the order. I understand for security but not quite sure if online orders have to do the same thing and if that's the case then why have the over the phone and online order options? Overall the in store experience is great and the prices really are the same as Amazon and Wayfair! I recommend this store to everyone moving into my new neighborhood.
1/29/2024 9:35:22 PM
By Chelsey Calvin
I will never do business with this place again. We had our couches almost 3 months and the mechanic thing on the recliner broke. It’s under warranty so they send a tech. 1st email says it will be 4-6 months to get the part in. I pay my couches off then the next email I receive is that my couches are no longer in stock and that I would have to replace them due to them not being able to get the part needed to fix them. GREAT…. So we pick a new set of couches that were a little over $300 less than the couch we went with. They informed me they would refund the difference. It’s been 3 weeks. I called today 3 different times. Not one single person has the same answer and the last person told me he doesn’t know what to tell me that I’m not getting a refund. Cool. Now come get the couches give me my full amount back and I’ll take my business elsewhere.
1/29/2024 5:53:30 PM
By Chris Ross
1/27/2024 9:50:08 PM
By Deborah Lecuyer
I looove this place! We have bought quite a bit of items from here. Helpful staff. Great quality and prices. I wish I had a mansion because I would love to fill it with furniture from here.
1/27/2024 1:45:49 PM
By kathy “Ruby's Mother” patterson
I have made a number of purchases here. On this last purchase, I bought a swivel chair with ottoman. We could not adjust the height of the chair and after several interactions with the store was advised that there was no way to adjust the height. I wrote a review on their website with 2 stars on the item saying it was comfortable but warning prospective buyers about the issue. AFW would not post the review. I now understand why reviews for items are all 5 stars, because it appears they do not post reviews with any possible negativity on their products.

About This Store

American Furniture Warehouse Conroe, TX

The largest furniture store in the West is now open in Conroe, Texas!