Store Hours
| Monday | 10:00 AM - 9:00 PM |
|---|---|
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday | 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 10:00 AM - 7:00 PM |
Tuesday, 12/24:
8:00 AM - 6:00 PM
We are closed on Wednesday, 12/25.
Tuesday, 12/31:
10:00 AM - 6:00 PM
Store Location
About This Store
American Furniture Warehouse Westminster, CO
Westminster's American Furniture Warehouse is centrally located off 92nd and Wadsworth servicing Boulder, Broomfield, Arvada and other cities in Colorado's North West region. We have a beautiful front entrance with running water pools. Our open atrium stairwell leads to the upper-level, 108,000-square foot showroom where everything from Traditional, Rustic, and Contemporary styles are conveniently found in vignettes decorated with our one-of-a-kind accessories. Our Patio, Dining, and Home Theatre areas are newly redesigned, while Motion Furniture area, Rug Display, Kids Bedrooms, Home Office showcase today's latest styles. For customer convenience, we offer deliveries seven days a week, and pick-up merchandise is always available at our warehouse. Sales staff at Westminster are knowledgable and can accommodate for our Spanish-speaking customers. We look forward to serving you!
Store Reviews
(100 reviews)
12/20/2024 7:37:13 PM
12/12/2024 6:15:42 PM
A lot of selection at a good price. Generally not high-end furniture but reasonably quality and good prices.
12/12/2024 5:02:27 PM
10/14/2022 8:10:05 PM
12/2/2024 10:59:58 PM
11/30/2024 1:15:37 PM
Where do I begin,, my husband and I went into the store at 7:45 to purchase a couch and chair on11/29 on black Friday. The website said open till 10. After walking In than over 40 minutes later not one person offered to help us. All we hear was we will be closing in 1 hour .than every 15 minutes it would repeat announcement. Than it was announced that all employees fluff pillows for the end of day. They were more interested about fluffing pillows than taking care of customers. I ask for a manager who's name was Tammy we told her how upset we were not even being noticed in the store . She offered to help almost begged us to Stay and told us she personally would take care of us. Within minutes she sees a employee and pawns us off to her. Needless to say we left. Not happy and no couch. After leaving the store we went to the one on Grant st where we greeted from walking in the door to a man named Cash who helped us with a couch and chair. I will never walk into this store again. Tammy if you don't have pride being a manager please step down and find another job. Thank you for your reply Richard but not to even be told hi is inexcusable. Low profile is one this but invisible to help people is another. No worries we gave the other store our money.and to address this to the manager that night to fix problems is funny the store manager wad the problem
11/29/2024 9:18:19 PM
11/28/2024 6:17:24 AM
Service Was Awesome...Selection is Awesome...Black Friday Sales are Awesome...This Place is Awesome...Highly Recommend.
11/27/2024 3:39:58 PM
11/23/2024 12:28:21 AM
Karl was so helpful and friendly!
10/26/2024 6:01:52 AM
They let us look around answered questions and helped us find different things.
10/18/2024 10:28:45 PM
I haven't shopped for furniture in many years at this store. I was so impressed by their affordable prices, and the selection of couch sets. I visited the store three times to look, measure, and take photos. The Sales Associates were courteous, and respectful and gave me my space. Answered my questions. I finally made a decision and Wilhelmina helped me with my purchase. She was great. I also bought three bookcases, which were assembled when delivered. My whole experience was great. I truly recommend this store. Thank you to all.
10/11/2024 1:41:50 AM
10/3/2024 5:50:35 PM
Awful. So bad. DO NOT SHOP HERE. So many better options. Customer service is the worst. Products don't come when they say. When they do arrive they are not what they should be. Seriously, find somewhere else to shop that actually cares, you will not regret it.
9/30/2024 2:42:10 PM
9/24/2024 12:33:15 AM
Ken Martinez was such a blessing of help:) had a great experience here
9/16/2024 1:11:05 AM
8/28/2024 5:30:29 PM
I purchased a dresser here a month ago. The day before it was scheduled to be delivered, they called and said the dresser is damaged and they need to get another one from Texas, which will take a couple weeks. I call two weeks later and am told it’ll arrive in a couple days. I called today and am now told it’s on back order and won’t be in for another two months! Horrible customer service. I’m being lied to and misled, all while they are holding my money for furniture that doesn’t exist for purchase. I asked if they can sell the floor model and they said no - so they’re just showing off this furniture in-store and don’t actually have any to sell. They’ve offered me nothing for this inconvenience. AFW needs to improve their operations and offer customers some sort of discount when they treat customers this way. Unless/until this matter is resolved, I’m leaving this review up and warning people to avoid this place.
8/20/2024 5:53:36 AM
Went on a Sunday, an hour before closing (6pm) they turn off the music and the air ventilation. I'm guessing because they want customers to leave. It worked. I left. We live in BIZZARO LAND where the customer is an inconvenience.
8/17/2024 5:33:40 PM
I am so thankful for American Furniture Warehouse. After recently making a huge cross-country move, I need all new furniture for my apartment. If you're looking for quality pieces at an incredible reasonable price point, this is the store you need to visit. I am so thankful for Ken Martinez who was patient, understood my needs, and helped me find all the furniture I needed on the same day I entered the store for the first time! AFW also offers excellent delivery that is prompt and painless. I will be using AFW now for all of my furniture needs. And thank you Ken!
8/16/2024 11:01:36 PM
We went in looking for a new mattress and we were helped by Chris. He did absolutely amazing , he was patient and very informative. On top of that the prices, we have looked around and AWF had prices that couldn’t be beat. It was a great experience shopping there today. We couldn’t be more pleased with the service and our purchase. Thank you.
8/6/2024 4:51:38 PM
I got a bed that was too hard and meant to exchange it with the same bed brand which has more padding, but a salesman recommended a firm bed with a lot of padding, saying it was better. I told him I am a side-sleeper and shouldn't have anything harder than medium, but he said the bed would work because it has 4" padding. My back hurt for 12 days until around 5p each day. I called to exchange it for the bed I had meant to get and Estella Lazo was phenomenal in helping me! She quickly assessed my needs and arranged for an exchange and delivery date. No words could ever express how grateful I am to her. In both my interactions, she was very understanding, kind and a true professional! Thank you SO much Ms. Lazo!
8/2/2024 6:29:25 PM
Best place to buy a couch out of all the places i looked. Got a super nice 3 pc set for under 1700 and got to test it out unlike online purchases. Thanks for being close by!
7/26/2024 6:46:46 PM
7/24/2024 3:12:46 AM
I had an EXCELLENT experience purchasing a loveseat at this location. Specifically, Joseph Scalice was an amazing help. He was mindful of what I was looking for, my budget, and the longevity of my purchase. I was torn between 2 different loveseats and he made my shopping experience a breeze.
Customer service is extremely important to me and Joseph is TOP NOTCH. I will absolutely be returning and working exclusively with Joseph!! Great prices and even greater service!
7/22/2024 9:02:49 PM
The adjustable base broke after 3 months, and AFW doesn't cover the warranties on $1000 adjustable bases that they sell.
7/18/2024 1:43:27 PM
7/17/2024 8:04:51 PM
This place used to be good I came here since they opened. I had to go argue with workers for 20 minutes just to get a wheelchair. then I asked him for an LED recliner, and they led me to a cheap chair with lights on it. The workers said they did not have any chairs with LEDs on them. Well, another worker said they did. One man named Ken actually had manners and came and showed me the chair I was asking for
7/11/2024 12:42:31 AM
6/29/2024 4:00:15 AM
6/23/2024 8:09:06 PM
I always buy my furniture products at AFW been a customer for years and they never disappoint, my sales person Chris was very friendly and helpful knew his stuff....
6/22/2024 8:06:36 PM
I highly recommend working with Joe Scalice, he’s very pleasant to work with and is one of the most helpful salesmen we’ve encountered. When we were couch shopping, we had decided on a black recliner but I wanted a rug with some green accents to add some color to our living room. Uncommon, but I had my mind made up. While we were looking at rugs, Joe came up and asked us if we needed any help. I told him what I was looking for and after showing us the few rug options with green, he asked if we had seen their green couch. He took us to it & I instantly fell in love. Alternative to the other two salesmen we encountered before that, he wasn’t pushy at all, didn’t try to take us out of our budget, and really listened to what we were looking for. We ended up spending a little more than we intended (got the couch and the chaise) and I have absolutely no regrets. After we had placed the order, he communicated with us every step of the way and even helped us add a rug onto the order before delivery. We are beyond happy and if we have any more furniture needs in the future, I will go through Joe for as long as he is with the company. #gothroughjoe
6/11/2024 12:51:39 PM
Can’t rate the service of the staff and the overall process of shopping here high enough. Amazing selection, quality product, great value and quick delivery.
6/8/2024 4:49:21 AM
Was able to pick up some nice patio furniture at this store location, which is close to my house instead of having to drive to the main warehouse off of I-25.
6/4/2024 9:29:55 PM
My mom and I had a very good experience at this store today! Joseph Scalice was incredibly helpful and patient with us. My 82-year-old mom just relocated here from Wisconsin and needed several new pieces of furniture for her new, smaller apartment in a senior living community. We had placed an order with Traci last week (she was also very helpful) and realized some of the items won't work. Joe was able to show us other options for a small space and helped with the cancelling and order of our new choices. Christian at the front desk was also very professional and helpful. The selection, prices and customer service can't be beat! I would highly recommend this store. The delivery drivers were also great. They set up her bed quickly and had good advice on placement.
10/15/2023 7:13:19 AM
The highest quality business that cares for each & every customer. Ask them & in detail, it's all responded to and its results are so very awesome 👌 👏 👍
5/22/2024 5:04:05 PM
The people were great they give me exactly what I wanted and they are they showed me some stuff
5/16/2024 1:44:14 PM
5/16/2024 12:52:29 PM
Made myself and my family feel very uncomfortable shopping here. Not too sure how a family with 3 children in a wagon was going to steal large pieces of furniture, but it’s best not to discriminate against young couples of color with children. We were followed around the store multiple times and asked if we needed help every 5 minutes. When we went to ask for help at the front desk the lady employee was not friendly or helpful. I will stick to buying from the Thornton location as I have in the past multiple times because they have always made me feel welcome, extremely friendly and helpful.
5/10/2024 7:38:16 PM
Hello,
I was greeted with a huge smile by Zach Ward. He directed me to where the restrooms were graciously. I approached him for help with a purchase for my new apartment. He took the time to show me what I was looking for, not what was an easy sale. After about an hour or more we closed the deal, and the rest is history. No haggle no nonsense, and helpful. I will be returning to see Zach Ward when I am ready for more.
Thanks Zach!
5/10/2024 2:48:35 PM
If you’re a younger couple planning on taking a family trip here with the kids, especially kids with needs DONT. They only cater to the old and quiet apparently. We recently went here to get a couch and entertainment center for our new house and had a terrible uncomfortable experience. Due to one of the staff members asking us to leave because my child was disturbing customers. My child has autism & adhd and can be loud at times of episodes. He also wasnt running around and was in my push cart the entire time. SO SORRY FOR THE DISTURBANCE. Will not buy anything from AFW.
5/1/2024 10:00:30 PM
Good
4/30/2024 2:54:14 AM
Great service! Sales Associate Angel provided great service in helping me find a sofa that matched my idea of a home! Will definitely be returning soon!
4/27/2024 9:53:25 PM
Angel was our salesman and was extremely helpful and professional!! I highly recommend Angel and AFW!!
4/25/2024 4:39:50 PM
Excelentes muebles y muy buena atención en los tiempos programados.
4/24/2024 4:27:51 PM
The customer service that this location in particular provides is superior! The current manager, Tyler P, went above and beyond to rectify a situation for us in a very professional manner. The rest of his staff all the way down to the delivery were very accommodating and provided excellent customer service. Even if this isn't your closest location, I assure you it's worth the drive to Westminster!
4/16/2024 10:50:35 PM
Excellent
4/16/2024 1:44:57 AM
4/10/2024 1:52:14 AM
Another awesome piece of furniture! This location is great, very tucked away. And if you can, work with Zach! He's a wonderful salesman especially for his age! 10/10
4/8/2024 10:07:47 AM
4/7/2024 12:50:13 AM
3/28/2024 3:23:22 AM
I love the store. A lot of furniture to look at.
3/22/2024 5:12:31 PM
I wouldn't recommend american furniture warehouse!!
RUN FROM THIS PLACE!!
They tried to deliver defective products, the adjustable bed frame motor was broken. I sent it back with the delivery guy's and asked for my money back. That was on March 14th 2024. As of today March 22 2024 I have not received my refund. They will take your money, but they won't give it back!!!
SHAME ON YOU AMERICAN FURNITURE WAREHOUSE!!!!
YOU ARE VERY DISAPPOINTING ☹️
3/9/2024 11:20:25 AM
I like this location the best as they have great customer service and not as busy as their other stores
3/5/2024 9:20:57 PM
We purchased a king size bed frame from the Westminster Colorado American Furniture Warehouse. It took almost 3 months for it to be delivered to us and it broke almost exactly 1 year later from normal use. When we reached out they said we would have to pay for replacement parts. Do not purchase things from this company. Their items fall apart as soon as any warranty expires and they do not back the products in any way. They know they sell garbage and they do it because they know they can get away with selling garbage for outrageous prices.
Update 4/15/24: after seeing this review the AFW store we purchased the item from did reach out to us and did come and fix the bed at no cost to us. I am glad they cared enough to reach out and make it right, but to be honest it doesn't really look like it's going to hold up any better than the first one. I won't be shocked if it breaks again, but we appreciate that they made the effort.
3/4/2024 7:39:35 PM
There is literally no way to contact anyone at this location by phone , don't loose your time trying with the automated system it's trash.
2/27/2024 5:30:53 PM
I would give them 0 stars if I could.
We had our delivery yesterday and after everything being installed, this is what we got.
2/18/2024 7:13:41 PM
We are on the hunt for a couch. We didn’t end up buying anything because they didn’t have a sectional configuration that would fit in our oddly shaped living room but the prices were very reasonable and everyone on the sales floor was very helpful and kind. Will definitely come back when we are in the market for other furniture!
2/16/2024 4:59:04 PM
I purchased a couch on a Tuesday and impulsively added a shelf, then arranged for delivery on a Friday for the bundle because it's a day I could work from home. The truck shows up Friday with the shelf, but no couch. I feel bad these clowns wasted their drivers time to deliver a 30lb shelf I could have tossed in the back of my truck leaving the showroom, but here we are. My couch is missing, and I cleared my morning to allow the delivery. Apparently, the couch "missed the transfer" and didn't end up on the truck. The worst part is that nobody would have reached out to reschedule delivery, or even inform me if I didn't reach out. This is such poor management of process and poor communication, I'm not sure I want to ever go back to AFW. I took a chance on their furniture, but I should have gone to Ikea instead at this point.
UPDATE: They came and didn't want to deliver the couch citing it would not fit, even though it has smaller dimensions to a couch that my friend and I were able to move in. I'm never shopping with AFW again.
2/15/2024 8:34:51 PM
2/14/2024 7:23:43 PM
If you are getting physically ill after purchasing any furnishings from AFW ..
it’s the chemicals they use!!! 90 percent of folks have no clue why they have been feeling like garbage …. Get it out of your house!!
2/13/2024 11:07:08 PM
Ended making purchase for February 14 th, my present to myself.
2/11/2024 4:19:11 PM
On time delivery and set up was absolutely worth the delivery charge 👌 beautiful furniture 😍
2/8/2024 3:48:33 AM
Hi I just wanted to say that Joseph scalise was the person who helped us purchase our new couch in their new table and his customer service was very excellent he was very respectful explained everything made sure I understood everything I made sure we didn't forget anything was perfect everything was perfect our delivery or delivery man we're very respectful to our home to our other items and I highly recommend American furniture wearhouse
1/27/2024 9:51:06 PM
1/26/2024 4:31:06 PM
I am so impressed with AFW’s affordable delivery and install by Devon Fresquez and team on 1/26. They arrived on time despite a snowstorm in our remote canyon property, steep driveway and difficult drive and stairs. Their truck was chained and they were very careful. They were so professional and easy to work with. 5/5 service. I can’t believe how they went above and beyond despite the elements. Thank you!!! They should get a raise :) AFW has the best prices and dupes, loyal customer! Great service wow!
1/21/2024 8:19:03 PM
Had a variety of furniture even though quality/durability of furniture has decreased over the years. The saleswoman we interacted with was knowledgeable, helpful and efficient.
1/13/2024 5:09:16 AM
Helpful sales folks. Not pushy. Shop the sales for best value and availability.
1/4/2024 1:04:44 AM
Natalie E. was incredibly helpful, efficient and also so kind and enjoyable to work with. She was very knowledgeable and answered all our questions and made us feel very good about purchasing our new couch!
1/3/2024 6:49:29 PM
Barron is awesome, I bought a couple of couches from here.
1/1/2024 7:02:07 PM
The Couch I had bought broke in less than a year, covered under warranty, yet they still charge to fix. The warrantee is a lie and a scam. I will never ship, buy, or purchase anything from here. Adding the American part should be changed to China junk.
12/21/2023 3:21:02 AM
Good customer service and nice furniture.
12/19/2023 2:42:29 AM
Was looking for furniture for an apartment. Be sure and always check the clearance section.
12/6/2023 9:04:52 PM
12/6/2023 5:34:07 PM
12/5/2023 11:59:41 PM
My wallet slipped out when I sat down on something and Estela did all she could to reach out and make sure to let me know she had it. They’re great helpful people. I wouldn’t even call them sales people because they are not pushy at all. We’ll be back to purchase.
12/4/2023 4:00:16 PM
Although they didn't have what I wanted in stock, the sales person was able to locate it and was willing to have it shipped in. The owner, Jake, was actually in the store, and I was able to talk to him about old times and the first time we had met.
11/30/2023 4:16:27 PM
Couches are comfy and for a great price
11/28/2023 6:19:56 PM
11/26/2023 6:55:30 PM
American Furniture Warehouse offers the most comfortable lush furniture at the most affordable prices, plus all the knick-nacks that make great gifts, and service you want to talk about.
11/26/2023 12:58:38 AM
11/1/2023 3:13:10 PM
10/31/2023 2:14:50 AM
The sale person was great.
10/25/2023 7:37:45 PM
we purchased a sectional that was back ordered and opted for delivery. shopping was fun and easy with the amazing selection and great prices, we found something we loved. purchasing was easy and the great salesman Robert walked us through the whole process. the delivery went as smooth as possible, they arrived early and called me to let me know in advance, and were in and out very quickly, set up everything, i didn’t have to lift a finger! they were very aware of their surroundings and were very careful of my door and walls. i am so satisfied, highly recommend!!
10/23/2023 6:18:33 PM
Evidently, the store employee, Ray Varkevisser couldn't find our account in their system so he simply added me to some other guy's account and now we have a delivery scheduled under some other person's name. Also, we are now somehow attached to this other guy's purchase history. Sloppy account management lends to a poor customer experience.
10/14/2023 2:58:00 PM
It was excellent
10/12/2023 10:53:25 PM
En dos ocasiones eh comprado mueblería,y las dos me an cancelado la compra diciendo que no tienen el artículo en stock y que es un error del sistema.
12/31/2019 5:11:37 PM
I had my kitchen table for 2 months and the finish is coming off. Customer service informed me that I should know that ALL kitchen tables need to have a place mat for any drinks or plates or the finish will come off and " I should know this, that's why they sell them." No care instructions came with the furniture. I will never purchase from American Furniture again. Please beware on how cheaply items are made from American Furniture and if you need to cover your piece of furniture before use. Why purchase something that looks nice to use it.
6/17/2020 11:42:02 PM
7/15/2021 5:17:01 PM
I am very sorry I bought my furniture from here. I spent 2,200 in there and paid it off that day, that was May 17th and it’s now July 14th and I still am waiting for the rest of my couch which was supposed to be here by the middle of June! They have kept pushing out the date for it to be delivered and I would not shop there again because of the run around that I am still getting.
4/29/2022 2:53:56 PM
5/2/2022 8:35:38 PM
5/14/2023 10:25:57 PM
Walk in to the store and no one said hello .
5/4/2019 12:52:23 PM
Don't expect their bedroom sets to last long or have all the parts required to put together beds, clear directions, or drawers that fit and slide in/out smoothly.
9/4/2023 4:00:01 PM
It's a fun shopping experience, lots of variety and nicely laid out! I've always had friendly and helpful staff at this location anytime we've come here in the past 5 years. The furniture is very stylish and durable, no issues with anything we've bought here from office chairs to tables and sofas. I use this location for home and business purchases and I highly recommend them for any furniture needs.
11/20/2019 9:24:07 PM
12/10/2017 5:12:16 PM
Wish there was an option for negative stars. First I was told there was next day delivery. This was proven to be untrue by calling another store. I set up a sales appointment to see specific shelving and smaller shelving in a similar style. When I came in the salesperson I had an appointment was unprepared and started speaking about desks. He had only one item listed on his paper and had to search to find it. I was not happy with the fact that I made an appointment and stated exactly what I was looking for; yet had an extremely unprepared salesperson who in the end said he had nothing for me.
5/23/2023 3:22:28 AM
5/17/2022 2:41:24 PM
Stellar service, excellent selection of furniture. I wish there was a bit more home decor and more selection of art, but those are very minor things. The prices are outstanding and the quality of the merchandise is excellent as well. The selection is also on-trend and the store is very easy and relaxing to navigate. I really feel that you get a lot of value from AFW. Highly recommend!
7/2/2018 9:58:52 PM
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