7/11/2022 5:55:14 PM
By Mamabearighost
11/17/2025 6:40:39 PM
By Sharon Brown
Make sure the two young gentlemen that did my delivery get the reconnaissance they deserve for getting my furniture to me in great condition and setting it up plus also explaining to me how the sofa sliders work. They answered all the questions I had about my furniture. I am very happy with my purchase and I know in the future I will visit your store online. Thank you again for helping me with my purchase plus the excellent service I received for the two young men that brought it to me and set it up and explained everything to me.
11/16/2025 10:35:51 PM
By Andrew Sanford
Carlton was extremely knowledgeable and friendly throughout my whole experience. My order did not fit into my car but the guys at the loading dock were kind enough to take it back out and hold it for me. Will be back the next time I need furniture!
11/16/2025 4:35:20 PM
By Nilda Llamas
11/14/2025 4:04:55 PM
By Julie Schneidkraut
Delivery was fast and efficient! Good communication for the whole process!
3/20/2024 4:26:24 PM
By Investinginlife
4/24/2024 8:48:04 PM
By Rita A
11/13/2025 1:09:06 AM
By Robin Weikel
Very friendly and helpful sales staff!
10/22/2018 6:35:01 PM
By Darknlovely
This furniture store needs bright colored furniture instead of dark ugly fall colors regardless of the season. They do have great customer service.
6/17/2023 2:16:23 PM
By Brewedforexperience
11/12/2025 5:16:44 PM
By Dara Sanchez
JJ the technician was amazing. Well prepare and equipped. She was able to fix our couch. Thank you so much!!
3/13/2023 3:45:23 PM
By Christy G
Delivery guys are top notch!!
11/12/2025 2:20:39 AM
By Aidan Rolo
11/11/2025 7:17:40 PM
By Dave Caldwell
At 65 I have purchased my first piece of new furniture. Addo was the salesperson. He was very patient as I struggled to make a decision. He answered my many questions and was really helpful in figuring out what I wanted.
My delivery people were friendly and efficient. I couldn’t be more happy with my purchase or my experience with American Furniture warehouse. ⭐️⭐️⭐️⭐️⭐️
11/10/2025 10:39:13 PM
By Kelsey Vise
11/10/2025 3:18:06 PM
By Nathan Johnson
Delivery workers were great. Polite, quickly working, and having fun while they were at it.
Furniture seems to be good quality for the price paid
11/10/2025 4:24:05 AM
By Kimberley Wiley
They were great. All our pieces are beautiful and they arrived when they said they would.
11/9/2025 10:32:10 PM
By Jennifer Brennan
Great pieces, quick and professional delivery.
11/8/2025 3:49:56 PM
By Maria jesus ibarra riquelme
10/4/2021 8:46:07 PM
By Adwyna
11/7/2025 5:26:15 PM
By Dawn Harris
Terry was our salesperson. He helped us find a house-full of furniture. He was very knowledgeable and patient especially about leather furniture. We will definitely be repeat customers!
11/7/2025 12:41:48 AM
By Stephen Accomando
Good place to shop... overall. 👍
11/6/2025 3:53:55 AM
By Danielle Rourke
I want to share a huge THANK YOU and shout out to Mark at the Thornton location. I needed to change one of the items on a furniture order being delivered to my mother in a nursing home in Southern Colorado. Mark helped me over the phone and with pictures and measurements to help me find a piece that would work for her needs, updated my order, helped me set up delivery, and gave me process updates and confirmations. The quality of furniture and amazing customer service from people like Mark M. keep me as a loyal AFW customer! Thank you for going avove and beyond, Mark!
11/3/2025 10:02:55 PM
By margot thevenet
Ms. Becky Harris is a treasure! My 2 month old Catnapper went caput and stranded me at 12:30 pm I had to be assisted out!! She pleaded with the powers that be and got me an in home appointment for the next day.. Well, two days without sleep...I sleep in my chair.. as I'm handicapped. Walker/ canes and handicapped plates on my car.. she's a wonder and very good at what she does...THANK YOU Becky!!
11/2/2025 10:03:18 PM
By T K
I was nervous about purchasing a mattress, because I have never done so before. But the salesman Kelly was very patient with me and he gave me space to explore the whole store. His knowledge along with his charm made me comfortable so much that I ended up buying not only a very fine mattress but a whole bedroom suite. I'm so excited for the delivery date to arrive. Thank Kelly and AFW.
11/1/2025 3:20:41 PM
By Isabella Martucci
100/10 absolutely will be buying from AFW again! The delivery process was an absolute cake walk! HIGHLY HIGHLY recommend!! I got a couch and a table and they set it up within 5 minutes!! In and out! And the furniture is COMFORTABLE!! Thank you American Furniture Warehouse for such a simple and easy process!! Tim and his other partner for set up were so professional and like I said they were in and out!! Everything set up.. I’m amazed!!
10/31/2025 3:38:04 AM
By kootybear
10/31/2025 4:27:20 AM
By Bishop Hahn
Great place to go shopping and lasting stuff
10/30/2025 6:21:56 PM
By Stephanie Nelson
Awesome delivery guys! Understood that I couldn’t do much since I just finished cancer treatment! Just overall wonderful service!!
10/30/2025 2:36:16 AM
By Hope Carlton Ready
I purchased some patio furniture from AFW and the process from purchase to delivery was great and we are very happy with our outdoor furniture!
10/29/2025 7:37:39 PM
By Rick Hill
American Furniture Warehouse was very simple to order online and then afterwards one quick phone call to schedule delivery. The delivery driver arrived right during the window of time that was offered to us. He was very prompt and very courteous. I highly recommend American Furniture Warehouse.
12/2/2022 3:47:45 PM
By Pazhman Ghaznawi
10/28/2025 3:14:27 PM
By Sylvia Navarro
Great 👍
10/27/2025 7:15:55 PM
By Alanna Kaup
Our delivery guys were amazing!! Lots of communication prior to arrival. All furniture is in perfect condition. I love it. Fantastic prices on all our Ashley furniture. Highly recommend.
10/25/2025 6:29:01 PM
By Marybeth paletta
Lots of variety and good prices ..not the highest end furniture but if it is not in a high use area it can last .. I have pieces that have lasted over 20 years , but again ,hardly got used.
11/16/2020 9:48:03 PM
By Kogman
10/24/2025 3:46:22 PM
By John Kinskey
Great service and employees from sales through delivery! Family owned and it shows!
10/22/2025 4:16:47 PM
By SMART Nurse - Science for Nurses
10/22/2025 1:06:17 AM
By Patricia Murnane
Just bought a Rocking recliner over the phone with Angelo. I picked out the one I wanted it was so fast and easy. He made sure he got me the fastest delivery date which was a day later. Just a fantastic experience. The recliner is going into by bedroom where I have the perfect reading spot and this chair is replacing the one I wore out. I love when I don't have to go shopping into a store so thank you.
10/21/2025 9:29:30 PM
By Erik Tikkanen
My new couch was delivered on time and with no damage along with friendly delivery help bringing my new furniture into my apartment. I have purchased multiple items from AFW and would recommend anyone to go find something for your home to bring life into the atmosphere.
10/20/2025 5:34:05 PM
By david bainbridge
10/20/2025 5:31:57 AM
By George Anschutz
Outstanding experience today. I needed a new office desk, found one on the website last night, paid for it, and picked it up today. The representative at the pickup desk was friendly, conversational, and fun to talk to. I was instructed to park my car outside, and then waited with some others. One was another AFW employee who also was conversational and fun. I waited 10 minutes, then the warehouse guy loaded the desk into the car. I'm sitting at the desk now. Putting it together was a learning experience, but I got it done and I'm loving it.
10/19/2025 7:39:46 PM
By Sarah Pamela
Good prices and nice products. Friendly staff. Excited for my new couch.
10/19/2025 5:45:13 PM
By Ruben Banda
Kelly was amazing, very attentive and helpful. Measured to make sure it fit and help us with the financing… definitely returning to see him
10/17/2025 10:09:28 PM
By Ariana Espinoza
Do not go to this America furniture I was working with this guy Freddie and he didn’t even really wanna help so I came to the Aurora one and some one help me she was amazing we couldn’t get the skew for the bedroom set that I wanted so I had called Freddy to see if he could give it to me. He said no because he wasn’t gonna make commission off of me and hung up on me.
10/16/2025 12:02:43 AM
By Delgado Family
The two delivery associates were amazing, they were so patient and kind with my elderly dad when they brought in his dresser. I couldn’t have asked for better delivery drivers. Thank you!
10/14/2025 8:09:53 PM
By Loretta Teshann
The only thing I have to say is about my salesman his name is Raymond. He is absolutely amazing. He talked me through everything. I got everything that I wanted measured everything out spoke to me about other things while we were just standing around to get the paperwork and stuff done very knowledgeable very approachable. The first time I came into the store nobody came to talk to me or help me the second time I came in. I walked over and I was just standing there looking around and he was right there. He is amazing very professional very friendly very approachable and just a wonderful person all the way around I absolutely love him when I walk in that store. I will look for him and him only.
10/14/2025 1:15:46 PM
By ricky celestine
10/14/2025 1:07:09 PM
By Jennifer C
Everyone is very helpful. Buying furniture here is easy since they have vans/trucks on site to rent.
10/13/2025 9:04:26 PM
By Natalie Castor
On Saturday 10/11/25 I drove from Casper WY to AFW in Firestone CO and purchased a lift chair for my 81 year old father with Parkinson's. When I was setting up the chair, I discovered that the electrical cord/plug was missing. I called AFW and spoke to Chelsey who said she would overnight the cord/plug the next day Sunday and I would have it by Monday. Well, it's Monday and I never received a email for tracking, so I called AFW and spoke to Gwen. She said it wasn't shipped because the shipping company's are not open on Sunday and today's a holiday so we can't send it until tomorrow (Tuesday). She didn't even check to see if FedX or UPS was open. I checked into it myself and both are open today and were open yesterday as well. I asked to speak to a manager, when transfered I was disconnected 3 times. Finally Trent answered and had assistant manager Greg call me back. He said that they wouldn't overnight it like Chelsey promised to do on Sunday (I believe it's because it would cost $140). Greg said it would be 3 to 5 days for arrival. I'm so disappointed that they don't have any consideration for the struggles that my father has to deal with for the next 3 to 5 days. It's really sad that customer service after purchase means nothing to AFW. Especially when their staff, are the ones who forgot to include the cord/plug that came with the lift chair.
10/13/2025 2:02:38 AM
By Jessika Blake
Me and my mom went to look at couches and fell in love with one. Nick made it almost too easy to buy our new couch. We almost couldn’t believe it was happening. When we were done with that we saw some cool lift out tables and Carlton helped us find the one we were looking for just based on our description. He expertly guided us around and helped us to the front of the store. He made it a “wheely” fun experience lol. We will be back!!
10/10/2025 4:22:51 PM
By Jeanna Campisi
Great delivery and no garbage to throw away.
10/7/2025 6:55:55 PM
By Truth Truck
Everything was smooth and easy. The two guys were awesome and great!
My only feedback was the purchase of our furniture at the store. While nothing was wrong, we mentioned that was our biggest purchase together as a couple and felt the personal and genuine connection could have been more recognized. Before we knew it, our money was taken and we were done. Would have loved just a little more support and appreciation. Again, nothing was wrong. Thank you!!
10/5/2025 6:48:54 PM
By Mitchell Stroes
Shout out to a few individuals that helped me out while searching for a dining room set. The Manager Zachary, a sales associate Armando and the lovely Miss Alejandra. They were all so knowledgeable, patient and so kind. It made the experience that much better and smoother. It was much appreciated.
5 Stars
10/4/2025 4:30:00 PM
By Christina Cairo
Our service this morning was great the general man where actually in time they came in earlier was good for us.
10/2/2025 7:27:43 PM
By Vaughn Jones
Very friendly and professional. Having a 2.5 hr delivery window is also great.
10/2/2025 5:31:20 PM
By Danielle McNiel
Bought a pillow that was $40 and it was so uncomfortable I couldn't use it. Only slept on it twice and they would not even let me exchange it for another one from there. Don’t waste your money here. I also bought a recliner that wore out within a month. Poor quality products and terrible member service!
10/2/2025 3:41:15 PM
By Michelle Goodman
The delivery date and time were expertly communicated. Angel and Jesus setup and placed furniture exactly where I wanted it. And they were in and out in 35 min. Awesome service!
9/30/2025 7:04:51 PM
By Lorraine Glados
9/29/2025 9:15:37 PM
By Laura Nelson
AFW is the GOAT – always comes thru when I have a specific need. Thank you!
9/26/2025 11:49:14 PM
By C H
9/26/2025 3:33:21 AM
By Brian Miller
They need to change the name of the store to Chinese furniture warehouse cause they have little to no American made furniture we bought an Ashly couch from here and it barely lasted a year before completely falling apart
9/25/2025 6:53:29 PM
By Chris Little
The online purchase process was easier than expected. The delivery people were very professional and considerate of my home. They explained how the new couches worked and told me about the product warranty.
9/25/2025 4:48:56 AM
By Juanita Sanchez
Please let me know where the order is at
9/23/2025 6:06:33 PM
By M Hedman
Online purchase, received within same week. Recliner on back order to arrive at a later date, but website showed approximate availability. Great gentlemen on delivery. Very mindful of space and positioning. Will purchase again from AFW. Thanks guys!
9/23/2025 2:25:42 AM
By Leticia Martinez
Humongous place lots of options!
9/22/2025 4:56:24 PM
By Tom V
Well let’s start out by saying our two recliner sofas are really nice. Now the down side. Our sales person was nice but after we purchased them we could not get a hold of her at all. Called her a couple of times and left messages but no call back. When it was time to have them delivered she said to call her then but still no call back. We have bought so many things from AFW. When the delivery came the guys had so many issues getting them down into the basement. They were not pleasant at all. Once they left we saw that they damaged the door frame and there were marks all over the door frame. I asked them to take their shoes off because it was a new basement and carpet but they did NOT. This was a very poor experience and will not be coming back to AFW.
9/21/2025 11:39:47 PM
By Doug Counts
Easy to buy and take home
9/20/2025 3:18:09 AM
By Brigitte Brodski
For delivery you have to commit an entire day. You cannot pick a window, or even be told what the window will be until the day before the delivery. And the employees that are not in sales are MEAN. And guess what, THEY NEVER SHOWED UP! I click on the link to track my order and it said there is no order. Um, then why did I get an email about my order? I called and they said they cannot find my order delivery! They think there was a "misunderstanding". I wasted so much timed with AFW! I got a refund and went to Living Spaces. Delivery was easy and service was totally different!
9/19/2025 9:01:57 PM
By ricky schroder
Angila is awesome. I have some space constraints, and needed help matching colors with existing things I already own... and she made sure we looked at everything possible. I ended up going twice, to make sure it was the right pieces for me, and she made sure to be there and coordinate a time to meet with me. I really enjoyed my experience, Angila was great to talk to, listened to my needs and knew all the products in the store. 10/10 would recommend asking for her!
9/18/2025 6:46:44 PM
By Adam Casados
Went to American furniture warehouse on 9/17/25 at around 7:30 pm and had a bad experience went to finance a couch and they took a look at my father in laws license and said he couldn’t finance because his drivers license said limited term they also said the reason was because Wells Fargo requires you to be a citizen of the United States called Wells Fargo my self and asked and they said being a citizen or not doesn’t affect you financing a piece of furniture as long as you have a social security which he does. The employees names were Mark and Danielle
9/17/2025 4:50:46 PM
By Papyrus Flooring
Great furniture and service from the salesman to the delivery crew. Five stars
9/16/2025 5:41:24 PM
By Nate Trombley
Nick was awesome! Knowledgeable and easy to work with
9/15/2025 4:06:12 PM
By Jim Rogers
We purchased a power lift recliner. We are extremely satisfied with both the chair and the service. The gentlemen who delivered the chair were very courteous and professional
9/15/2025 3:17:06 PM
By Lori Pennington
I have been buying furniture from AFW for 20+ years. Better prices on Ashley furniture than direct from Ashley! Great quality. Fantastic customer service. Love ordering online!!!
9/14/2025 11:18:16 PM
By kevin beecher
9/14/2025 7:48:23 PM
By Felipe Flores
9/13/2025 5:05:04 AM
By Bob Levy
9/12/2025 5:48:44 PM
By Danielle White
I ordered a gorgeous dining room set. Its delivery was very swift and efficient, and the men didn't leave a mess behind themselves. I'll be ordering more furniture from them soon!
9/12/2025 2:40:23 AM
By Daniel Romero
Your sales rep Raymond was awesome! He instilled confidence in not only my purchase, but in the delivery as well. Even on his day off he took the time to answer my questions and concerns. That gentleman needs a raise!
9/11/2025 4:26:17 AM
By hassan messaoui
9/10/2025 12:49:57 PM
By Timmy Trucker
Te puedes quedar de noche afuera de las instalaciones
Descarga demasiado lenta pues es a mano
Lugar amplio
La chica del reciving es grosera
No así las personas que descargan
9/8/2025 12:04:13 AM
By erik pagard
Very polite and efficient delivery guys
9/6/2025 4:20:32 PM
By Amanda Ly
Ive been using AFW my whole life and the only time i am unhappy is when i go to another furniture store. Please stay the same AFW we love you so much
9/5/2025 2:34:28 PM
By Tammy Lane
Delivery drivers were friendly and quick. Had a great experience with the whole process. Very satisfied with the outcome.
9/3/2025 3:49:24 PM
By W Schnebly
9/1/2025 7:23:33 PM
By Miles Comer
8/31/2025 3:44:56 PM
By Scott
Great prices, quality furniture and fast delivery….‘nuff said!
8/31/2025 4:05:42 PM
By The Beard
9/1/2025 12:37:53 AM
By Kay Smith
Freddy was super knowledgeable and didn't try to trick or pressure us into buying anything we didn't want. He paid attention to what we said we wanted and helped us get the perfect pieces for pur needs.
8/31/2025 4:54:31 PM
By Stephen Mark (borrowedthemoon)
Very quick and professional. Delivery drivers were very good at what they do. Product is exactly as I remember it in the store, only better! Very satisfied with my purchase. Very satisfied. ★★★★★
8/30/2025 7:56:26 PM
By Chinonyelum Nwokedi
Devante and Damon were timely and efficient. They did the job quick and were very friendly. Thank you for the best service ever! You two rock!
8/30/2025 9:57:22 PM
By Carmella Stevens
I really appreciate them going over and beyond for my client to get her couch in her apartment
8/29/2025 2:44:20 AM
By Avery Hunt
Great selection, customer service wasn't great
8/26/2025 5:55:57 PM
By Tita Munoz
8/26/2025 1:20:49 AM
By Cherri Siebert
Great place to buy furniture. There is an abundance of selections.
8/26/2025 12:15:17 AM
By Ruben Bejarano
8/24/2025 6:27:44 PM
By Nicole Diesing
Quick, efficient & on point.
8/23/2025 5:39:11 AM
By Tony Chavez
8/21/2025 6:13:30 PM
By Denise