Store Hours
- Monday: 10:00 AM - 10:00 PM
- Tuesday: 10:00 AM - 10:00 PM
- Wednesday: 10:00 AM - 10:00 PM
- Thursday: 10:00 AM - 10:00 PM
- Friday: 10:00 AM - 10:00 PM
- Saturday: 10:00 AM - 10:00 PM
- Sunday: 10:00 AM - 10:00 PM
Nearby Locations
Store Reviews
(100 reviews)
5/4/2024 12:20:57 AM
We purchased a new couch, chair and dining table. Casper in sales was great and the delivery drivers were very helpful
5/3/2024 10:00:58 PM
The showroom was wonderful. Great service. Had a problem with my recliner and they replaced it. Absolutely wonderful service!
5/3/2024 6:40:17 PM
I was pleased with a customer service. I will definitely go back again.
5/3/2024 6:39:25 PM
5/3/2024 5:24:19 PM
Absolute great place if you're on a budget. Beautiful furniture. Great employees. The only thing that bums me out. They don't do military discount. Why are you called American warehouse. But you don't offer military discount for American Vets. Billion dollar company to cheap to help us Vets. Even if they gave us a 25% discount, they still would be make money. Im not asked for 25%. Im only asking 10%. Because of this, I will be bringing my business somewhere else. Unless they allow military discount for 🇺🇸 american vets.
5/3/2024 4:30:13 PM
Website picture was exactly what furniture looked like. Staff friendly, did not pressure you to buy and furniture delivered in 2 days. So exciting. Haven't bought furniture in years and was an easy experience.
4/29/2024 6:09:33 PM
4/26/2024 5:34:03 PM
4/28/2024 7:11:57 PM
5/2/2024 5:01:14 PM
5/2/2024 11:58:58 PM
This delivery crew was amazing. These guys worked fast an efficient and are some of the hardest workers I have seen recently. Hold on to these two, they are keepers.
4/25/2024 7:25:24 PM
Fun place to shop. Great service from sales to delivery
5/2/2024 7:15:47 PM
5/2/2024 5:57:08 PM
4/27/2024 5:15:01 PM
4/27/2024 5:19:49 PM
4/27/2024 4:05:05 PM
Courteous, professional 😌
5/1/2024 5:49:33 AM
4/25/2024 8:25:43 PM
4/28/2024 6:10:47 PM
I ordered my couch late Friday afternoon and it was delivered 10:30a Sunday morning. I’ve purchased a lot of furniture from AFW and have never had a problem.
4/27/2024 4:07:26 PM
I had doubts about the furniture being to big for my apartment but it fits well. The movers were very professional and got it all into the apartment. Thank you
4/27/2024 11:59:34 PM
4/29/2024 3:57:30 PM
Prompt, kept us informed status of delivery, careful placing in our home.
4/26/2024 2:03:12 AM
1/30/2021 4:23:30 PM
4/26/2024 5:52:26 PM
4/26/2024 3:24:36 PM
Everyone was most helpful. Our salesman, Harold was so polite and helped me make. a decision as to what type of mattress and frame I needed. I am very pleased with him and with the delivery man.
4/29/2024 5:29:30 PM
4/26/2024 3:07:27 PM
4/26/2024 3:57:19 PM
5/2/2024 6:23:57 PM
On time, quick clean undamaged.
4/30/2024 6:18:28 PM
Puntuales, buen servicio, muy amables precios accesibles.
4/27/2024 7:56:40 PM
4/30/2024 5:01:16 PM
AFW does it right. That's why we are repeat customers.
5/1/2024 7:17:02 PM
4/30/2024 4:43:03 PM
Monica was very helpful, knowledgeable, and a joy to work with. The delivery drivers were very professional and courteous.
4/26/2024 5:56:01 PM
Great selection of furniture for every budget. Shopped online before going in to Gilbert showroom. Great 'no pressure ' sales associate Joe Schaefer's. Delivered as promised. Overall great, convenient experience!
5/3/2024 1:06:29 AM
4/28/2024 6:05:07 PM
Associates are very Helpful, professional, & efficient.
4/27/2024 6:40:46 PM
Great product range, prices, and excellent customer service.
5/2/2024 9:22:17 PM
Put in place for me - all in perfect condition!
4/26/2024 9:27:46 PM
I purchased a couch from them and was told I had a one year replacement warranty. When I went to use it for an obvious manufacturer defect within months of receiving the sofa. I was declined. so their warranty is not valid and they do not stand by what they say.
4/27/2024 7:54:13 PM
AFW is AMAZING!
Have spent lots of time and money here!
Great customer service and fantastic delivery service!
4/29/2024 3:04:00 PM
5/3/2024 12:02:22 AM
5/2/2024 3:52:07 PM
AFW Has very knowledgeable & friendly staff we had a problem with a patio chair and it was immediately fixed and delivered I will buy all my furniture here. Plus great prices
5/2/2024 5:20:30 PM
4/25/2024 7:30:47 PM
Came with 30 minutes of estimates window! Quick and easy!
5/1/2024 3:58:36 PM
4/28/2024 3:12:28 PM
Love American Furniture Warehouse
4/26/2024 3:58:53 PM
4/28/2024 3:46:21 PM
Great place to shop and very good delivery people
5/1/2024 6:12:23 PM
4/30/2024 8:51:44 PM
Absolutely awful!!! Paid $752.45 for a power reclining electric recliner, paid $50 for a delivery company to deliver the boxed chair. I set it up, chair doesn't work. AFW's answer is call our corporate office to seek resolution. ARE YOU INSANE!!! Pick up your defective chair and deliver another one. Problem should be solved!!! Not call someone else!!! Horrible customer service!!! HORRIBLE!!!
4/28/2024 5:10:17 PM
4/28/2024 6:06:50 PM
4/29/2024 7:41:31 PM
I love the furnisher. I am very disappointed by the way store manager handled my "out of stock" scenario! I was told that the dining room table and chairs plus bench for my bedroom was in stock. Come to find out it took over a month for them to get to store and be delivered! Gina and Sam are great! Delivery people were great too!
4/28/2024 3:09:23 PM
4/29/2024 9:34:03 PM
4/29/2024 4:31:32 PM
4/30/2024 5:03:50 PM
Hands down the best place for furniture with great sales staff!
4/30/2024 4:09:57 PM
4/30/2024 6:06:37 PM
4/25/2024 6:43:15 PM
My first interaction was not 100%. Sales Representative was not truthful with when some my furniture was coming in. Finally cancelled that part of the order, Came back refusing to work with that person. Got CC and she took care of us and we were very appreciative of her.
4/25/2024 5:35:33 PM
4/25/2024 4:55:32 PM
Great prices on quality furniture. Outstanding customer service, I had 2 returns in as many days and received a credit without delay.
4/25/2024 4:02:43 PM
Great service, easy fast delivery
4/25/2024 3:47:34 PM
Fantastic customer service from store to delivery as always.
Thank you!
4/24/2024 7:25:18 PM
4/24/2024 6:44:20 PM
Your dollar stretches it value manifold and will get you more quality furniture. This is a massive warehouse with a good collection to choose from. The delivery and installation was very professional and prompt. I would love to go back anytime
4/24/2024 6:15:20 PM
Excellent service. We have ordered furniture from AFW online for 2 houses since 2019 and now in 2024. The experience is always great.
4/24/2024 4:00:40 PM
4/24/2024 3:41:55 PM
4/24/2024 3:19:25 PM
4/23/2024 8:39:08 PM
Great service, quick delivery. Love my new living room furniture
4/23/2024 6:52:03 PM
4/23/2024 6:47:31 PM
Everyone of the people that I came in contact with where extremely nice and accommodating. From the floor sales lady (I feel terrible that I can’t remember her name but in the receipt says Stephen) to the delivery guys that were amazing. I had a really great experience getting my perfect sofa. Thank you!
4/23/2024 3:45:16 PM
AFW knows what Customer Service is! My wife had an accident and needed a recliner for resting. I purchased one online with Dennis S. who was extremely helpful. He and Cameron were able to expedite delivery to first thing-next day to help my wife finally get some rest. THANK YOU to AFW and everyone involved in this purchase! The chair is great with fair pricing and AFW Customer Service was superior.
4/23/2024 3:14:51 PM
Great place.
4/23/2024 12:53:28 PM
Kind professional sales associate, kind and respectful delivery personal. Great experience overall.
4/23/2024 12:22:19 AM
4/22/2024 8:42:13 PM
i’ve had a great experience with the delivery team on multiple occasions at this location. they’re very quick, professional and mindful of everything. thank you seth & ray, AFW is lucky to have workers like you.
4/22/2024 8:10:17 PM
4/22/2024 6:03:22 PM
Delivery was very efficient. Workers were professional and cared about where we wanted to put everything.
4/22/2024 5:44:32 PM
4/22/2024 4:53:24 PM
4/22/2024 4:40:28 PM
4/22/2024 4:03:29 PM
Great service at the show room not super pushy. Salesman just let me know they were there. I got to shop around and then made my decisions and they were super helpful. By the way, delivery was fantastic. The best delivery I’ve seen of a furniture company.
Very professional all around
And I love my new furniture, a console for the living room for the TV, a new platform bed and a chest of drawers. They look great.
4/22/2024 4:01:10 PM
4/22/2024 3:31:29 PM
Great Service
6/21/2021 5:45:27 PM
Bought a retro sofa and delivered with care.
4/22/2024 3:33:10 AM
4/22/2024 12:37:16 AM
4/21/2024 8:12:34 PM
4/21/2024 8:18:40 PM
4/21/2024 7:13:26 PM
4/21/2024 6:26:55 PM
4/21/2024 3:43:00 PM
4/21/2024 5:45:27 AM
Went in to the Gilbert’s AZ location looking for a new bedroom and dining room set. Elias was extremely helpful and directed us to exactly what we were looking for. Though the work on commission only, Elias was not pushy and truly worked with us to find what we weee looking for.
The delivery guys (two different occasions) were very professional- You don’t get that with other furniture stores, so that was a huge plus too!!!
4/21/2024 3:11:22 AM
have always loved AFW but shopping at this location was perfect today! CC helped us out and was so personable, funny and stuck it out with us during issues we came across! will def be back and will def be buying with AFW and CC again!!
About This Store
American Furniture Warehouse Gilbert, AZ
The Gilbert American Furniture Warehouse is the place to find the best value on furniture in the heart of Phoenix's east valley. Customers enjoy the largest selection of quality, stylish home furnishings and accessories at the lowest prices anywhere, anytime. What's more, AFW is known to have the largest selection of furniture under one roof in the United States — not just greater Phoenix, Arizona. American Furniture Warehouse keeps costs low, so customers enjoy not only unmatched quality, but also unbeatable savings on brand-name furniture. Stop by Gilbert's AFW and browse our huge selection of bedroom sets, dining room sets, sofas, home office furniture, entertainment centers and so much more. Sales staff are knowledgeable and can accommodate for our Spanish speaking customers. We are proud to offer the best shopping experience in Arizona.
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